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Amber Dinh was ready when FactoryFix released AI recruiter customization capabilities. She built LIBI, a digital teammate that now saves her 40 hours a month and helps fill hard-to-hire roles.
"She could literally do the job."
Amber Dinh laughs as she recalls a recent candidate interaction. The candidate had just wrapped up a detailed screening conversation and signed off with, "Thank you, Libi. I look forward to meeting you soon!"
The catch? LIBI, short for Label Industry Bot Interviews, isn't a person. She's Amber's customized AI recruiter, powered by FactoryFix's newly released AI customization features. And she's revolutionizing how Inovar Packaging Group finds manufacturing talent across 13+ facilities nationwide.
As the sole talent acquisition professional for a rapidly expanding packaging manufacturer, Amber faces a challenge familiar to many in manufacturing: finding skilled workers in an industry that operates 24/7.
"We cannot sleep on good talent. We have to meet them where they are," Amber explains. "As somebody comes off second shift or third shift, LIBI can engage them to understand if they are truly qualified candidates."
LIBI works two ways: she proactively searches FactoryFix's network of over 2.5 million manufacturing professionals to find passive candidates who match Inovar's needs, and she instantly engages with every candidate who applies to their posted jobs, ensuring no opportunity is missed, day or night.
With FactoryFix's new customization options, Amber configured LIBI to embody Inovar's recruiting philosophy perfectly. She gave her AI recruiter a friendly, personal tone that matches the company's commitment to "seeing and honoring people." She set LIBI's persistence level to "pursue with common sense" enough follow-up to engage interested candidates without being pushy. And she equipped LIBI with Inovar's unique selling points: competitive pay, comprehensive benefits, tuition assistance, and growth opportunities within a rapidly expanding company.
The result? An AI recruiter so effective that candidates genuinely believe they're chatting with a human team member.
In just three months of using FactoryFix, Amber has achieved remarkable results:
But what does 40 hours saved actually mean for a sole recruiter managing 30+ requisitions across 13 locations?
"By the time I walk in in the morning at 7 a.m., I can have the candidates that I need in front of me, make educated decisions to build out the rest of my day, and present only qualified candidates that we know will impress hiring managers," Amber explains. While LIBI handles overnight screening and outreach to second and third shift workers, Amber can focus on strategic work, building relationships, coaching hiring managers, and finalizing hires.
The real breakthrough came with a notoriously difficult press operator position in Ohio. After exhausting traditional recruiting channels and coming up empty, Amber posted the role on FactoryFix. Within one week, she had hired a qualified candidate that had been sourced through FactoryFix's network.
"I presented one of the candidates to the hiring manager, and they're like, 'Oh my gosh, this is the best person we've seen in quite some time,'" Amber recalls. "I've only been using this platform for about three months and I've made four hires and that's a big deal" compared to the high costs of traditional agency recruiting.
What makes LIBI different from generic recruiting tools? It's the ability to infuse genuine company culture and specific hiring wisdom into every interaction.
Through FactoryFix’s Company Context feature, Amber introduced LIBI to Inovar’s world where they produce custom labels, shrink sleeves, and innovative packaging solutions. From vibrant labels to eye-catching embellishments, Inovar’s mission is to make brands shine on every shelf, in every market. She specified which experiences separate good candidates from great ones for each role type. And she set LIBI's working hours so she’s always ready to meet candidates where they are, which can be any time with how manufacturing schedules work.
"I've built out the AI search in a capacity that gave it the personality that fits and mirrors my own," Amber explains. "Finding that FactoryFix and the AI behind it, and me working with the AI to build out the expectation for each role, is making us more successful week over week."
The impact extends beyond individual hires. With no ceiling on sourcing (unlike platforms that limit monthly contacts), nearly instant access to labor market reporting, and AI that learns from every interaction, Amber has already upgraded her FactoryFix package and plans to expand further.
"I'm telling you, nothing in recruiting is going to be a magic wand, but I invest the time every morning, noon, and night to go in," she says. "If you work the system, you're going to see incredible results."
She's already building additional AI recruiters for different role types and has referred several industry peers to explore FactoryFix for their own hiring needs. As Inovar continues its aggressive expansion, LIBI and her future AI teammates will be ready to scale alongside the business.
Amber's success with LIBI represents more than just efficient hiring. It's a glimpse into how AI customization can transform manufacturing recruitment. By creating AI recruiters that truly understand and represent their companies, talent acquisition professionals can finally operate at the speed and scale their industries demand.
"We want to be at the cusp of what you guys are doing," Amber tells the FactoryFix team. "Because I think you're genuinely invested in my success, the company's success, and the candidate's success. There is no better formula than that."
Ready to build your own AI recruiting team?
For FactoryFix Customers: The customization features that powered LIBI's success are available now in your account. Visit "My AI Recruiting Team" to create your first customized recruiter today.
For Prospective Customers: See how customized AI recruiting can transform your manufacturing hiring. Schedule a demo to explore how FactoryFix can help you build an AI recruiter that works 24/7, speaks with your voice, and delivers the qualified candidates you need.
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