Effective Date: January 1, 2026 | Last Updated: January 1, 2026
FactoryFix, Inc. ("FactoryFix," "we," "us," or "our") is an AI-powered recruiting technology company incorporated as a Delaware C-Corporation and headquartered in the United States.
We operate the website factoryfix.com, our mobile applications, and related services, tools, and integrations (collectively, the "Platform"). FactoryFix provides employers in the manufacturing and skilled trades industries with AI-assisted recruiting technology that helps source, engage, screen, and deliver qualified candidates for open positions.
This Privacy Policy describes how we collect, use, disclose, retain, and protect the personal information of individuals who interact with our Platform, including:
Job Candidates and Professionals ("Candidates")
Individuals whose information is contained in our talent network, who apply to jobs distributed through our Platform, who are contacted through AI-assisted outreach, or who otherwise interact with our recruiting technology.
Employers and Hiring Professionals ("Customers")
Companies, staffing agencies, recruiting firms, and their authorized users who subscribe to and use FactoryFix’s Platform.
Website Visitors
Individuals who browse our website, interact with our marketing content, or attend our events.
Business Contacts
Individuals at partner organizations, vendors, or other third parties with whom we maintain business relationships.
By accessing or using our Platform, creating an account, applying for a job, responding to AI-assisted communication, or otherwise providing personal information to us, you acknowledge that you have read and agree to this Privacy Policy.
If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization to this Privacy Policy.
This Privacy Policy forms part of our Terms of Service. Customers should also review any Master Services Agreement or Data Processing Agreement applicable to their organization.
In the event of a conflict between this Policy and a separately negotiated agreement, the agreement controls.
FactoryFix uses artificial intelligence (AI), machine learning, and automated technologies as core components of our recruiting platform.
We are committed to transparency, fairness, and legal compliance in how these systems operate.
Our AI technology may perform the following functions:
AI reviews resumes, skills, certifications, work history, and job requirements to assess alignment. Matching is based solely on job-related criteria.
AI may initiate outreach via SMS and email on behalf of employers regarding relevant job opportunities.
AI may conduct structured or dynamic screening conversations via SMS or email.
AI may generate numerical scores and written assessments summarizing job fit.
AI may update and distribute job postings to improve visibility.
AI analyzes candidate data to identify potential alignment with current or future roles.
Our AI systems are designed to avoid consideration of protected characteristics, including:
We do not use proxy factors such as ZIP code, graduation year, or school name in a manner that would create discriminatory outcomes.
We conduct ongoing monitoring to reduce risk of bias.
Customers may enable AI disclosure statements within candidate communications.
FactoryFix recommends enabling disclosure where required by law.
Contact Information
Professional Information
Job Preferences
Screening Responses
Information shared during AI or human screening conversations.
Automatically Collected Information
Third-Party Sources
We do not intentionally collect:
If such information is inadvertently provided, it is not used for evaluation purposes.
We process personal information based on:
We use personal information to:
We may create aggregated or de-identified data for lawful business purposes.
We do not sell personal information.
We may share information:
FactoryFix operates as a white-labeled recruiting technology provider.
Candidate-facing communications may display employer branding rather than FactoryFix branding.
FactoryFix can be identified as the technology provider through this Privacy Policy.
We may send SMS messages related to recruiting activities.
Candidates may opt out by replying STOP, END, QUIT, CANCEL, or UNSUBSCRIBE.
We maintain internal TCPA and CAN-SPAM compliance procedures.
We use:
Users may manage cookie preferences through browser settings.
We implement reasonable administrative, technical, and physical safeguards, including:
No system is completely secure, but we take commercially reasonable measures.
We retain data:
Verified deletion requests are honored subject to lawful retention requirements.
Depending on jurisdiction, you may have rights to:
To exercise rights, contact us at:
We support compliance with:
Data is primarily processed in the United States using Google Cloud infrastructure.
International users consent to transfer of information to jurisdictions where our service providers operate.
This Policy applies only to FactoryFix.
Third-party job boards, ATS systems, and integrations operate under their own privacy policies.
FactoryFix, Inc.
Attn: Privacy and Data Protection
Email: privacy@factoryfix.com
Please include “Privacy Request” in the subject line for data rights inquiries.
Our Platform is not directed to individuals under 16.
We do not knowingly collect data from children.
Customers are responsible for:
FactoryFix provides technology and compliance-supporting tools but does not make employment decisions.
Disputes are subject to applicable Terms of Service or Master Services Agreements.
If you require this Policy in an alternative format, please contact us.
If any provision is invalid, the remaining provisions remain in effect.
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